How can we help?
Getting started
Account, onboarding, languages
Tools & charts
Calculators, layouts, data
Academy
Courses, quizzes, certificates
Billing
Plans, VAT invoices, refunds
Broker questions
Deposits & withdrawals are handled by your broker
Security & privacy
2FA, data export, deletion
Popular questions
How do I import my MT5 history?
In the Trading Journal choose "Import MT4/MT5", upload your HTML statement and confirm the column mapping.
Where is my withdrawal?
Tradno is not a broker and doesn't hold trading accounts. Please contact your broker's support and check its licence on the regulator's register.
Can I change my certificate name to Arabic?
Yes — update your name in Settings, then re-issue the certificate from My Learning.